Legal

Terms of Service

These Terms of Service (the Terms) govern access to and use of PM Automatic TikTok Ads Manager (ATAM, the Service), provided by Pikus Media AB, org. nr 559478-7821, VAT-EU SE559478782101, Stjärnbildsgatan 120 lgh 1002, 415 67 Göteborg, Sweden (Pikus Media AB, we, us).

Contact: hej@pikus.media, +46 73 975 65 50.

1. The Service

ATAM is a web-based tool intended to help authorized users connect their own TikTok accounts, view authorized account and public-video information, configure promotion goals, and manage supported advertising workflows. Features may be introduced gradually and may differ between test, sandbox and production environments.

ATAM is an independent service of Pikus Media AB. It is not TikTok, is not part of TikTok, and is not endorsed by TikTok unless expressly stated otherwise. TikTok services remain governed by TikTok's own terms and policies.

2. Eligibility and accounts

ATAM is offered both to business customers, including agencies and organizations (Business Customers), and to individuals acting mainly outside their trade or profession (Consumers). You must be at least 18 years old and legally able to enter into these Terms.

If you use ATAM for an organization or manage a client's account, you confirm that you are authorized to bind that organization and to connect and manage the TikTok and advertising accounts you select. Consumer-specific provisions apply only to Consumers and do not reduce mandatory rights.

You are responsible for maintaining the security of your ATAM account and for all activity performed through it. You must provide accurate information and promptly notify us of suspected unauthorized access.

3. Connecting TikTok

TikTok authorization is performed on TikTok's official authorization pages. ATAM does not ask you to provide your TikTok password or two-factor authentication code to Pikus Media AB.

You choose the permissions granted to ATAM. Available features depend on the permissions approved by TikTok and granted by you. You may revoke authorization through ATAM or through TikTok. Revoking authorization may stop related ATAM functionality.

You may connect only accounts and content that you own or are expressly authorized to manage.

4. Advertising and payments

Advertising budgets, Promote balances, campaign charges and payment instruments are handled by TikTok or another clearly identified payment provider. They are separate from any subscription or service fee charged by Pikus Media AB.

ATAM does not store full payment-card numbers, CVV codes or TikTok payment credentials. Before any supported paid action, ATAM will display the relevant configuration and require the confirmation defined for that workflow. Dry-run or disabled features do not create advertising orders.

You remain responsible for campaign settings, budgets, audience choices, content rights, advertising-law compliance and charges accepted through your accounts.

5. ATAM fees, subscriptions and cancellation

Before a paid ATAM order is placed, we will show the applicable service, total price including taxes where required, billing interval, contract duration, renewal and cancellation conditions, and accepted payment methods. The final order control will clearly indicate that the order creates an obligation to pay. TikTok advertising spend is separate.

A subscription continues for the period shown at checkout and renews only as disclosed before purchase. You may stop future renewals through the account controls when available or by contacting us. Cancellation does not automatically refund a period already started, except where these Terms or mandatory law provide otherwise.

6. Consumer rights

If you are a Consumer in the EU or EEA and buy ATAM at a distance, you normally have 14 days from conclusion of the service contract to withdraw without giving a reason. To exercise this right, send an unambiguous statement to hej@pikus.media before the deadline, identifying yourself and the order.

If you expressly request that the Service begin during the withdrawal period and later withdraw, you may have to pay a proportionate amount for the Service supplied before withdrawal. The right of withdrawal is lost for a fully performed paid service only where performance began with your prior express consent and acknowledgement of that consequence. Any refund due after a valid withdrawal will be made without undue delay and no later than 14 days after we receive the notice, using the original payment method unless otherwise agreed.

Consumers retain mandatory rights relating to digital services, including applicable remedies where the Service is not supplied as agreed. Nothing in these Terms excludes rights that cannot lawfully be excluded. A model withdrawal statement is: “I hereby withdraw from my contract for ATAM, ordered on [date]. Name: [name]. Account email: [email]. Date: [date].”

7. Acceptable use

You must not use ATAM to:

• access an account without authorization;
• publish or promote unlawful, deceptive or infringing content;
• evade TikTok policies, platform safeguards, spending limits or access controls;
• scrape, probe, attack or disrupt ATAM, TikTok or any third-party system;
• resell or provide access to the Service unless agreed in writing with Pikus Media AB;
• violate applicable law, sanctions, advertising rules or third-party rights.

We may suspend an account or workflow when necessary to protect users, data, systems, budgets or legal compliance.

8. Intellectual property

Pikus Media AB and its licensors retain all rights in ATAM, excluding user content and third-party services. You retain rights in content and data you lawfully provide. You grant us only the limited rights necessary to operate, secure and support the Service on your behalf.

9. Availability and changes

We aim to provide a secure and reliable Service, but uninterrupted availability is not guaranteed. TikTok may change its APIs, permissions, review requirements or services. We may modify or discontinue affected ATAM functionality to remain secure and compliant.

We do not guarantee advertising approval, delivery, reach, views, followers, conversions, sales or other campaign results.

10. Third-party services

ATAM depends on services operated by TikTok and may depend on hosting, authentication, billing and infrastructure providers. We are not responsible for third-party outages, account restrictions or policy decisions outside our reasonable control.

11. Termination and disconnection

You may stop using ATAM and request account deletion by contacting hej@pikus.media. Where available, you may disconnect TikTok directly in ATAM. Disconnection disables future access using the relevant token and starts deletion of stored TikTok authorization data as described in the ATAM Privacy Policy.

We may terminate or suspend access for material breach, non-payment, security risk, legal requirement or discontinuation of the Service. Provisions that by their nature should survive termination remain effective.

12. Disclaimers and liability

ATAM is provided with reasonable care and skill. To the maximum extent permitted by law, the Service is otherwise provided without warranties not expressly stated in these Terms.

Pikus Media AB is not liable for indirect or consequential loss, lost profits, loss caused by settings approved by the user, or actions taken by TikTok. Nothing in these Terms limits liability that cannot legally be limited, including mandatory consumer rights where applicable.

13. Privacy and business client data

Our processing of personal data is described in the PM Automatic TikTok Ads Manager Privacy Policy.

Where a Business Customer submits or authorizes us to process personal data on behalf of that customer, the customer remains responsible for having a lawful basis, providing required notices and issuing lawful instructions. Where required, the parties will enter into a separate data processing agreement.

14. Governing law, complaints and disputes

These Terms are governed by Swedish law, without excluding mandatory protections available to Consumers under the law of their country of residence. Please submit complaints first to hej@pikus.media or +46 73 975 65 50 so that we can try to resolve them.

Eligible Consumers may ask the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), www.arn.se, to examine a dispute, or use another competent consumer dispute body available under mandatory law. Business disputes and consumer disputes not resolved otherwise are subject to the competent courts of Sweden, unless mandatory law gives the Consumer another forum.

15. Changes to these Terms

We may update these Terms to reflect legal, security, technical or service changes. We will publish the updated version and effective date. Where required, we will provide advance notice or request renewed acceptance.

16. Contact